
Forgotten wallet password
You have the file, app or backup but cannot remember the password that unlocks it.
Bitcoin Core and wallet.dat
Is this your case
You found a wallet.dat on an old drive or USB stick, current Bitcoin Core shows a balance, but the encryption password is rejected.
Bitcoin Core shows errors such as 'wallet.dat corrupt, salvage failed' or does not load the file after a version upgrade.
The file is from an old version (Berkeley DB) and the recent Bitcoin Core release, which uses descriptor wallets in SQLite, does not import it as expected.
You only have a partial backup, a truncated copy or a file recovered by forensic software that will not open.
You remember mining or buying bitcoin between 2010 and 2013 and have a wallet.dat, but do not know whether it holds the right keys.
Materials
None of this is sent through the form. The file is only handled after the contract, through the agreed channel, and used offline.
Process
The path is the same as in every other case: triage without secrets, a 30 minute assessment, a proposal, offline execution and an assisted transfer to a new wallet.
Step 01
Complete a short form with the wallet type, the problem and what you still have. Do not submit any secret.
Step 02
Have a free technical assessment lasting 30 minutes in English or Portuguese.
Step 03
Understand preliminary viability, which materials may be required and the next steps.
Step 04
After ownership verification and service formalization, we request only what is strictly necessary.
Step 05
When successful, you move the assets to a new wallet during an assisted session and pay the agreed success fee.
Viability
The wallet.dat stores private keys in identifiable records. Even in damaged files, these records can usually be located by binary scanning. What changes from case to case is the encryption and how much of the file survived.
Service limits
Security and confidentiality
We minimize data collection for every case. Recovery attempts are performed offline on equipment controlled by Vault, with access restricted to the specialists responsible.

Never send a seed phrase, private key or password to someone who contacts you without your request. Always verify Vault Recovery's official channels.
No secrets are requested in the initial form.
Work begins only after identity, ownership or legal authority is verified.
We request only the material required for the specific case.
Recovery attempts take place in a controlled offline environment.
You participate in moving the assets to a new wallet under your control.
Sensitive files and data are permanently deleted after the case is concluded.
Commercial model
The assessment is free. If the keys are extracted or the password is found and the funds are transferred to your new wallet, the fee follows the brackets below. Without success, there is no fee.
No recovery commission if recovery fails
Cases that require device shipping, replacement parts or laboratory work may involve operational costs disclosed in advance and charged separately from the success fee.
Frequently asked questions
The same questions and answers visible here feed the structured data of the page.
Free assessment
Book a free 30 minute call. A specialist reviews the origin of the file, its encryption status and what you remember about the password, without receiving any file at this stage.
Free assessment · English or Portuguese · No secret is requested at this stage
Step 1 of 3
Share only what is necessary so we can direct the conversation to the right specialist.
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